Terms of Service

These Terms of Service ("Terms") govern your use of anissa.xyz (the "Service") operated by dinweldik e.U ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Digital Products and Services

We provide digital eSIM products and services. By purchasing our products, you acknowledge that:

  • eSIMs are digital products that are delivered electronically
  • Once an eSIM is delivered, it is considered activated and cannot be returned or refunded
  • The activation period begins immediately upon successful delivery of the eSIM to your device
  • All prices are in USD unless otherwise specified

2. No Refund Policy

Due to the immediate delivery and digital nature of our eSIM products:

  • All sales are final
  • No refunds will be issued once the eSIM has been delivered
  • We cannot accept returns or provide refunds for unused data or partially used eSIM packages
  • Technical support is available 24/7 if you experience issues with activation or usage

3. Service Availability and Network Coverage

  • Network coverage varies by location and is provided by our partner carriers
  • We do not guarantee continuous service or specific network speeds
  • Service quality may vary based on location, device compatibility, and local network conditions
  • Users are responsible for checking device compatibility before purchase

4. User Responsibilities

You agree to:

  • Provide accurate and complete information when making purchases
  • Use the eSIM service for lawful purposes only
  • Not resell or transfer eSIMs to third parties
  • Maintain the security of your account and eSIM credentials
  • Comply with all applicable laws and regulations in your jurisdiction

5. Privacy and Data Usage

Your use of our service is also governed by our Privacy Policy. We collect and use data as described in our Privacy Policy.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and service are owned by dinweldik e.U or our partners. You may not use, copy, or distribute our content without explicit permission.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We provide the service "as is" without any warranties, express or implied
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the specific eSIM product

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service constitutes acceptance of the modified Terms.

9. Contact Information

For questions about these Terms, please contact us at:
Email: support@anissa.xyz
WhatsApp 24/7: +4367761019470